Legacy Forward Solutions is hiring on behalf of our client in Chicago, IL for the role of Marketing & Sales Assistant. We’re looking for a motivated and customer-oriented individual with a passion for marketing, sales, and process improvement. In this entry-level role, you’ll help support and manage various customer-facing programs while gaining leadership experience in a collaborative and growth-focused environment.

Key Responsibilities:

• Sales & Marketing Engagement: Identify and qualify potential customers while promoting client offerings to drive campaign success.

• Drive Process Improvement: Collaborate across departments to recognize trends and enhance the customer experience.

• Customer Relationship Building: Build trust and rapport with customers, ensuring follow-up and satisfaction.

• Team Leadership & Development: Train and mentor customer service team members on performance expectations, policies, and procedures.

• Training & Communication: Lead team discussions, coach individually, and communicate key updates to ensure consistent development.

• Escalation Management: Resolve escalated customer concerns with professionalism and efficiency.

Who We’re Looking For:

• Customer-First Mindset: Empathetic and effective communicator who prioritizes customer satisfaction.

• Driven and Ambitious: Eager to grow in a fast-paced environment and take on leadership opportunities.

• Attention to Detail: Organized and dependable, with strong collaboration skills.

• Entry-Level Aspiration: Looking to begin a long-term career in marketing and sales with growth potential.

Why Join Us?

• Career Growth: We believe in promoting from within and building future leaders.

• Team Environment: Join a supportive team where your work makes a real impact.

• Skill Development: Access ongoing training and mentorship opportunities.

• Financial Success: Competitive base salary with performance-based incentives and long-term growth potential.

If you're ready to kick-start your career in marketing and sales with a company that values development and teamwork, we encourage you to apply today and join Legacy Forward Solutions in Chicago, IL.

We are proud to be an equal opportunity employer and welcome candidates from all backgrounds.