Legacy Forward Solutions is hiring on behalf of our client in Chicago, IL for the role of Entry Level Manager. We’re looking for a self-motivated, customer-focused individual with a passion for sales, marketing, and process improvement. In this role, you’ll help enhance our client’s brand presence and customer experience while developing into a leadership position within a supportive, growth-oriented environment.

Key Responsibilities:

• Sales & Marketing Engagement: Identify and engage qualified customers to drive results for client campaigns.

• Drive Process Improvement: Analyze trends and collaborate with cross-functional teams to elevate the customer journey.

• Customer Relationship Building: Develop strong relationships and follow up to ensure satisfaction and retention.

• Team Leadership & Development: Coach and lead Customer Service Representatives, focusing on product knowledge and performance.

• Training & Communication: Conduct team meetings, provide 1-on-1 coaching, and communicate updates to ensure team growth.

• Escalation Management: Handle escalated customer concerns with professionalism and timely resolution.

Who We’re Looking For:

• Customer-First Mindset: Empathetic and skilled in communication with customers.

• Driven and Ambitious: Eager to grow personally and professionally, with a long-term vision for leadership.

• Attention to Detail: Organized and collaborative, with the ability to manage multiple priorities.

• Entry-Level Aspiration: Excited to start in sales and marketing with the goal of advancing into management.

Why Join Us?

• Career Growth: We promote from within and offer a clear path to leadership roles.

• Team Environment: Join a supportive team that values your contribution and celebrates your success.

• Skill Development: Receive continuous training and mentorship to help you thrive.

• Financial Success: Competitive base pay with high earning potential and uncapped incentives.

If you’re ready to launch a career that offers development, impact, and opportunity, we’d love to meet you. Apply today and start your journey with Legacy Forward Solutions in Chicago, IL.

We are proud to be an equal opportunity employer and welcome applicants from all backgrounds.